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We're here to help you with all your networking needs. Whether you're looking for a consultation, need support, or want to learn more about our services, our team is ready to assist you.
123 Business Avenue, Suite 100
New York, NY 10001
+1 (555) 123-4567
info@wal-net.com
24/7 Available: +1 (555) 987-6543
Visit our office or get directions to meet with our team.
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Quick answers to common questions about our services and support.
For standard support requests, we typically respond within 2-4 business hours. For emergency issues marked as critical, we have a 24/7 support team that responds within 30 minutes.
Yes, we provide comprehensive remote support for most networking issues. Our technicians can securely connect to your systems to diagnose and resolve problems quickly without needing to be on-site.
We primarily serve the New York metropolitan area for on-site services, but we provide remote support and consulting services to clients nationwide. For large projects, we can arrange travel to your location.
Yes, we offer 24/7 emergency support for critical network outages and security incidents. Our emergency support line is always available for clients with service level agreements.
Project timelines vary based on complexity. Small network installations may take 1-2 weeks, while enterprise-level deployments can take 4-8 weeks. We provide detailed project timelines during our initial consultation.